Speed, efficiency and service are meaningless without quality. As industry leaders, we’re continuously implementing new methods and technologies to ensure ongoing compliance with the highest standards.
How we control quality
As a GMP company, we only approve vendors we’ve rigorously screened and whose qualifications we’ve verified.
All incoming raw material is immediately received into quarantine and sampled.
The sampled raw material is then sent to an accredited third-party laboratory for identification and tested for potency as well as chemical or microbial contaminants. Results are analysed for approval or rejection according to our clients’ specifications.
The approved material is electronically released into our inventory to await manufacturing.
As the material is dispensed for manufacturing, our electronic monitoring system eliminates human error by accurately checking for the correct raw material, quantity dispensed and valid expiration date.
Throughout the manufacturing process, our QA/QC personnel perform in-process sampling and in-house testing for uniformity. The testing may include, but not be limited to, checking for disintegration, hardness, friability and weight variation. The bulk product is tested by a third-party laboratory according to the relevant specifications. If it meets the standards, the manufactured product is released for packaging or shipment in bulk.
During the packaging phase, our QA/QC personnel test in-process samples for fill accuracy and seal integrity, and also verify labels, lot numbers and expiry dates. If all specifications are met, we test the finished product once more before it’s released for shipment. (Limited to relevant import and export regulations.)